Terms and Conditions

Delivery to mainland UK only, costs of postage and packaging are included in the price and all shipments are sent out first class post in our purpose made Blister Pack which is designed especially with plants in the post in mind.

We aim to despatch plant orders at the beginning of the week and will not send anything out after Wednesday in case of running into the weekend. Plants are available from May onwards.

If you know you are not able to accept the delivery a particular day then please let us know, as the shipment will not fit through the post box and the postman will card you and hold the item until you arrange collection from your nearest sorting office. The item must be collected within 48 hours to ensure satisfactory condition. Royal Mail will hold the item for you for 3 weeks before returning it to the sender, but by this time it will be dead.

We cannot be held responsible for items found to be of poor quality after a delay in collection from your local Royal mail depot.

On arrival of your order please unpack your plants and place in a well lit area away from direct sunlight for the first day to allow the plant to acclimatise. From the second day onwards, the plant is safe to go to its desired location.

Please also refer to our FAQOrdering Plants pages for further information.